SKYNET MAY MAKE
FUTURE CHANGES OR MODIFICATIONS TO SUCH MASTER SERVICES AGREEMENT TERMS AND
CONDITIONS AT ANY TIME WITHOUT NOTICE, AND YOUR SUBSEQUENT VIEWING OR USE OF SKYNET’S
SERVICES WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS.
1. DEFINITIONS.
1.1. Certain Definitions. The following
terms shall have the following definitions:
(a) “Affiliate” shall mean, with respect to
any entity, any other entity Controlling, Controlled by or under common Control
with such entity, whether directly or indirectly through one or more
intermediaries.
(b) “Agreement” shall mean the Master
Services Agreement, together with these General Terms and Conditions.
(c) “Business Day” or “business day” shall
mean any day from Monday through Friday from 09:00 to 17:00 Hours, except any
applicable holiday.
(d) “Calendar Day” or “calendar day” shall
mean any day from Monday through Sunday, without exceptions.
(e) “Confidential Information” shall mean
all non-public and proprietary information, in any form, disclosed by the
disclosing Party to the other Party which:
(i)
concerns the operations, plans, know-how, trade secrets, business affairs,
personnel, customers or suppliers of the disclosing Party; or
(ii)
the receiving Party knows or might reasonably expect is regarded by the
disclosing Party as the confidential information of the disclosing Party; or
(iii)
is designated as confidential, restricted, proprietary, or with similar
designation; or
(iv)
concerns any of the terms or conditions or other facts with respect to the
Transaction Documents.
(f) “Control” and its derivatives shall
mean legal, beneficial or equitable ownership, directly or indirectly, of more
than fifty percent (50%) of the outstanding voting capital stock (or other
ownership interest, if not a corporation) of an entity, or actual managerial or
operational control over such entity.
(g) “Days” or “days” shall mean calendar
days unless otherwise specified.
(h) “Effective Date” shall have the meaning
set forth in the Preamble on the first page of the Agreement.
(i) “End User” shall mean the person or
entity to which Customer resells or provides equipment, services or space
pursuant to the terms of the Transaction Documents.
(j) “Events of Default” shall mean any of
the following:
(i)
any representation or warranty made by a Party in the Transaction Documents
which was incorrect in any respect when made and that could reasonably be
expected to have a material adverse effect upon the other Party’s ability to
realize the benefits of the Transaction Documents;
(ii)
a material breach of the Transaction Documents that is capable of being cured
on commercially reasonable terms within thirty (30) Days, which breach is not
cured within thirty (30) Days after notice of breach to the breaching Party;
(iii)
a material breach of the Transaction Documents that is not capable of being
cured within thirty (30) Days and the breaching Party fails to (A) proceed
promptly and diligently after written notice to correct the breach, (B) develop
within fifteen (15) Days following written notice of breach a complete plan for
curing the breach, and (C) cure the breach within sixty (60) Days after notice
thereof; or
(iv)
Customer’s failure to make any undisputed payment when such payment is due in
accordance with any Transaction Document.
(k) “Intellectual Property Rights” shall
mean all intellectual property rights, including by way of explanation, but not
by limitation, those statutory or common law rights in and relating to
copyrights, patents, trademarks, trade secrets, moral rights, or any similar
rights.
(l) “Losses” shall mean liabilities,
damages and related costs and expenses actually incurred, including, without
limitation, fines, levies, assessments, reasonable attorneys’ fees, and
disbursements and costs of investigations, litigation, settlement, judgment,
interest and penalties.
(m) “Parties” shall mean Customer and
SkyNet, together.
(n) “Party” shall mean Customer or SkyNet,
individually, as appropriate.
(o) “Service” shall mean any of the
services SkyNet provides Customer pursuant to an Exhibit.
(p) “Term” shall have the meaning set forth
in Article 3 of the Agreement.
(q) “Transaction Documents” shall mean the
Agreement, these Master Services Agreement Terms and Conditions and all
Exhibits (including attachments and schedules).
1.2. Other Definitions. Other terms used in
this Agreement are defined in the context in which they are used and have the
meanings there stated or are defined in the applicable Transaction Document.
2. END USER CHARGES.
If, pursuant to the terms and conditions of
the Transaction Documents, Customer resells the Service(s) requested by
Customer from SkyNet, Customer shall have the right to establish, in its sole
discretion, the prices it charges End Users for the Service(s) resold pursuant
to the Transaction Documents.
3. PAYMENT TERMS.
3.1. Payment. Customer shall pay all
undisputed charges for Services as may be set forth in the Transaction
Documents. Unless otherwise expressly provided for in an attached Exhibit, the
charges due pursuant to the Transaction Documents shall be payable in
accordance with the payment terms in this Article 3. SkyNet shall issue
invoices to Customer for services rendered as of the 15th and 30th
of each month. Payment shall be due and payable no later than fifteen (15) days
after the date of issue of the invoice. Customer shall make payments under the
Transaction Documents by wire transfer or check of immediately available funds.
Any amounts not paid when due shall be assessed interest at a monthly rate
equal to one and one half percent (1.5%) or the maximum rate allowed by law,
whichever is less, from the date the payment was due. If SkyNet commences legal
proceedings to collect any payment due to it under any of the Transaction
Documents, Customer shall be responsible for and pay all reasonable attorneys’
fees, court costs and other collection expenses incurred by SkyNet. In the
event Customer disputes any amount due under an invoice, it must provide SkyNet
a written notice via electronic mail or facsimile explaining the basis for the
dispute within fifteen (15) days of the date of the invoice and pay the
undisputed amount when due. The Parties will cooperate in good faith to resolve
the dispute within thirty (30) days of the date of Customer’s notice.
3.2. Taxes. All charges to Customer are
calculated separately from of any applicable federal, state or local use,
excise, value-added, gross receipts, sales and privilege taxes, duties, surcharges,
or similar liabilities (other than general income or property taxes imposed on
SkyNet) associated with the Services, whether charged to SkyNet, its suppliers
or Affiliates, or Customer (“Additional Charges”). Such Additional Charges
shall be paid by Customer in addition to all other charges provided for in the
Transaction Documents, except to the extent Customer provides to SkyNet, prior
to the commencement of Services, as applicable, a valid tax exemption
certificate for all federal, state and local jurisdictions relevant to the
Service.
3.3
Credit Card Information/Authorization. Customer shall provide SkyNet
with any requested credit card information and authorization for the purpose of
obtaining payment of any and all Services rendered to Customer by SkyNet.
Customer hereby expressly authorizes SkyNet to charge on the credit card
provided by Customer any and all Services invoiced by SkyNet due and payable in
accordance with Section 3.1 above.
3.4.
Deposit. SkyNet reserves the right, in its sole discretion, to require a
deposit, letter of credit or similar surety as a condition to the continued
provision of service if Customer’s payments are repeatedly and materially
overdue.
4.
CLAIMS PROCEDURES
4.1.
SkyNet must receive notice of a claim due to damage (visible or concealed),
delay (including spoilage claims or shortage within 15 calendar days after
delivery of the shipment. We must receive notice of all other claims,
including, but not limited to, claims for non-delivery or misdelivery, within
45 calendar days after we accept the shipment.
4.2.
Notice of claims for which Customer claims more than $100 must be in writing.
All claims must be made within the time limits set forth above.
4.3.
Your notice of claim must include complete shipper and recipient information,
as well as the airway bill or SkyNet tracking number, date of shipment, number
of pieces, and shipment weight.
4.4.
Written documentation supporting the amount of your claim must be delivered to SkyNet
within 30 calendar days after receipt of Customer’s notice of a claim. Such
documentation may include original purchase invoices, estimates or invoices for
repair, expense statements, appraisals, or other records. These documents must
be verifiable to SkyNet’s satisfaction.
4.5.
SkyNet reserves the right to inspect a damaged shipment on the recipient’s
premises as well as the right to retrieve the damaged package for inspection at
the SkyNet facilities. All of the original shipping cartons, packing and
contents must be made available for our inspection and retained until the claim
is concluded.
4.6.
Only one claim can be filed in connection with a shipment. Acceptance of
payment of a claim shall extinguish any right of Customer to recover in
connection with that shipment.
4.7.
Claims must be sent by e-mail to: quality@skynet.net or send via US Postal
Service to:
Skynet Worldwide Express
Claims Department
PO Box 661598
Miami, FL-
33266
4.8.
FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE DENIAL OF
CUSTOMER’S CLAIM.
5. INTELLECTUAL PROPERTY.
Each Party
retains all right, title and interest in and to its respective Intellectual
Property Rights. No licenses will be deemed to have been granted by either
Party to any of its Intellectual Property Rights, except as otherwise expressly
authorized in the Transaction Documents.
6. CONFIDENTIALITY.
6.1. Confidential Information. Each Party
acknowledges that after execution of the Transaction Documents, they may be
furnished with, receive, or otherwise have access to Confidential Information
of the other Party.
6.2. Exclusion. Confidential Information
excludes any particular information that the receiving Party can demonstrate:
(a) at the time of disclosure, was in the public domain or in the possession of
the receiving Party; (b) after disclosure, is published or otherwise becomes
part of the public domain through no fault of the receiving Party; (c) was
received after disclosure from a third party who had a lawful right to disclose
such information to the receiving Party without any obligation to restrict its
further use or disclosure; or (d) was independently developed by the receiving
Party without reference to Confidential Information of the disclosing Party.
6.3. Obligations. The following obligations
with respect to Confidential Information shall survive the expiration or
termination of this Agreement for a period of three (3) years or such longer
period as required by regulation, law or court order.
(a)
Ongoing Obligation. Except as may otherwise be required by law, each Party
shall not disclose the Confidential Information of the other Party to and third
party. Each Party's Confidential Information shall remain the property of that
Party. Each Party shall use at least the same degree of care, but in any event
no less than a reasonable degree of care, to prevent unauthorized disclosure of
Confidential Information as it employs to avoid unauthorized disclosure of its
own Confidential Information of a similar nature. Except as otherwise permitted
hereunder, the Parties may disclose such information to entities performing
services required hereunder where: (i) use of such entity is authorized under
the Transaction Documents, (ii) such disclosure is necessary or otherwise
naturally occurs in that entity's scope of responsibility, and (iii) the entity
agrees in writing to assume the obligations described in this Article. Any
disclosure to such entity shall be under the terms and conditions of this Article.
(b)
Remedial Measures for Disclosure. Each Party shall take reasonable steps to
ensure that its employees comply with this Article. In the event of any
disclosure or loss of, or inability to account for, any Confidential
Information of the disclosing Party, the receiving Party shall promptly, and at
its own expense notify the disclosing Party in writing, and take such actions
as may be necessary and cooperate in all reasonable respects with the
disclosing Party to minimize the violation and any damage resulting therefrom.
(c)
Permitted Disclosures. Except as otherwise provided herein, either Party may
disclose the terms and conditions of these Transaction Documents to third
parties that (i) have expressed a bona fide interest in consummating a significant
financing, merger or acquisition transaction between such third parties and
such Party, (ii) have a reasonable ability (financial and otherwise) to
consummate such transaction, and (iii) have executed a nondisclosure agreement
that includes within its scope the terms and conditions of this Article or
substantially similar terms and conditions and also includes a procedure to
limit the extent of copying and distribution of these Transaction Documents.
Each Party shall endeavor to delay the disclosure of the terms and conditions
of this Agreement until the status of discussions concerning such transaction
warrants such disclosure.
(d)
Required Disclosures. If the Confidential Information of the disclosing Party
is subject to disclosure pursuant to an order, decree, subpoena or other
validly issued judicial or administrative process requiring the receiving party
or its respective) to disclose any Confidential Information, the receiving
Party shall, if practical, upon receiving such request, and to the extent that
it may legally do so, advise the disclosing Party promptly and prior to making
such disclosure in order that the disclosing Party may interpose an objection
to such disclosure, take action to assure confidential handling of the
Confidential Information, or take such other action as it deems appropriate to
protect the Confidential Information
6.4. No Implied Rights. Nothing contained
in this Article shall be construed as obligating a Party to disclose its
Confidential Information to the other, or as granting to or conferring on a
Party any express or implied right or license to the Confidential Information
of the other Party.
7. TERMINATION.
7.1. Default.
(a)
In the event that either Party commits an Event of Default under Sections
1.1(i)(i) or (iv), then the other Party may, by giving written notice to the
defaulting Party, immediately terminate the Transaction Document.
(b)
In the event that either Party commits an Event of Default under Sections
1.1(i)(ii) or (iii), then the other Party may, by giving written notice to the
defaulting Party, terminate the Transaction Document upon the expiration of the
applicable cure period.
(c)
In addition to the right to terminate pursuant to subsections (a) and (b)
above, the non-defaulting party may pursue any legal remedies it may have under
applicable law or principles of equity relating to such breach and subject to
the terms of this Section.
7.2. Insolvency. Either Party may
immediately terminate the Transaction Documents if the other Party (a) ceases
to do business in the normal course for a continuous period of at least thirty
(30) Days; (b) becomes or is declared insolvent or bankrupt; (c) is the subject
of any proceeding related to its liquidation or insolvency (whether voluntarily
or involuntarily) which is not dismissed within ninety (90) Days; (d) makes an
assignment for the benefit of creditors; (e) experiences a material adverse
change in financial condition which may reasonably be expected to affect its
ability to perform; or (f) fails to comply with a written request for
reasonable assurances within ten (10) Days or otherwise repudiates the
Transaction Documents.
7.3. Effect of Termination. Termination of
the Transaction Documents refers to the termination of the Parties’ respective
commitments and obligations from and after the date of termination, but does
not relieve the Parties of their payment and other obligations incurred prior
to the date of termination.
8. REPRESENTATIONS; DISCLAIMERS.
8.1. Representations. Customer represents
and warrants to SkyNet that: (a) it has the requisite corporate power and
authority to enter into the Transaction Documents and to carry out the
transactions contemplated by the Transaction Documents; (b) the execution,
delivery and performance of the Transaction Documents and the consummation of
the transactions contemplated by the Transaction Documents have been duly
authorized by the requisite corporate action on its part; and (c) the
Transaction Documents have been duly executed and delivered, and create lawful,
valid and legally binding obligations, in accordance with their respective
terms.
8.2. Restrictions. CUSTOMER SHALL NOT MAKE
ANY REPRESENTATIONS OR WARRANTIES, WHETHER WRITTEN OR ORAL, TO THIRD PARTIES,
INCLUDING WITHOUT LIMITATION, END USERS ON SKYNET’S BEHALF THAT ARE NOT
EXPRESSLY AUTHORIZED HEREIN OR THAT MATERIALLY DEPART FROM ANY APPLICABLE
SERVICE LEVEL COMMITMENT IN ANY TRANSACTION DOCUMENT.
8.3. Disclaimers.
(a)
EXCEPT AS OTHERWISE SPECIFICALLY SET FORTH IN A TRANSACTION DOCUMENT, ANY
SERVICES PROVIDED UNDER THE TRANSACTION DOCUMENTS ARE PROVIDED “AS IS” AND “AS
AVAILABLE”, AND NEITHER SKYNET NOR ITS AFFILIATES, OFFICERS, DIRECTORS,
EMPLOYEES, AGENTS OR ASSIGNS MAKE ANY WARRANTIES TO CUSTOMER OR TO ANY OTHER
THIRD PARTY INCLUDING, WITHOUT LIMITATION, END USER, WHETHER EXPRESS, IMPLIED
OR STATUTORY, INCLUDING, BY WAY OF EXAMPLE AND NOT LIMITATION, WARRANTIES OF
MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, TITLE AND NON-
INFRINGEMENT RELATING TO ANYTHING PROVIDED OR USED UNDER THE TRANSACTION
DOCUMENTS OR DESCRIBED THEREIN, AND ANY SERVICES PROVIDED TO CUSTOMER IN ANY
MANNER, OR AS TO ANY OTHER MATTER, ALL OF WHICH WARRANTIES ARE HEREBY EXPRESSLY
EXCLUDED AND DISCLAIMED.
(b)
WITHOUT LIMITING THE FOREOING DISCLAIMER, SKYNET FURTHER MAKES NO WARRANTIES,
REPRESENTATIONS OR ENDORSEMENTS, WHETHER EXPRESS, IMPLIED OR STATUTORY,
REGARDING ANY INFORMATION, PRODUCTS OR SERVICES PROVIDED THROUGH THE INTERNET
OR ANY OTHER NETWORK. FURTHERMORE, SKYNET HEREBY DISCLAIMS THAT ANY PRODUCTS OR
SERVICES PROVIDED UNDER THE TRANSACTION DOCUMENTS WILL BE UNINTERRUPTED OR
ERROR FREE, OR THAT CERTAIN RESULTS MAY BE OBTAINED BY ANYONE IN CONNECTION
WITH THEIR USE.
8.4 Contingency. SkyNet will provide all
Services contingent upon its ability to obtain or maintain any necessary
licenses, permits or authorization.
8.5 Use. Customer shall use all Services in
accordance with all applicable laws and regulations.
9. LIABILITY.
9.1. General Intent. Subject to the
specific provisions of this Article, it is the intent of the Parties that each
shall be liable to the other only for any direct damages incurred by the
non-breaching Party as a result of the breaching Party's failure to perform its
obligations in the manner required by the Transaction Documents.
9.2. Liability Restrictions.
(a)
NOTWITHSTANDING ANYTHING IN THE TRANSACTION DOCUMENTS TO THE CONTRARY, IN NO
EVENT SHALL EITHER PARTY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES,
AGENTS OR ASSIGNS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, PUNITIVE,
SPECIAL, EXEMPLARY OR INDIRECT DAMAGES, INCLUDING, BY WAY OF EXAMPLE AND NOT
LIMITATION, LOSS OF BUSINESS, PROFITS, USE, DATA, OR OTHER ECONOMIC ADVANTAGE,
WHETHER SUCH CLAIM IS CHOATE OR INCHOATE, WHETHER BY STATUTE, IN TORT, OR IN
CONTRACT, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
(b)
IN NO EVENT SHALL SKYNET, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES,
AGENTS, OR ASSIGNS BE LIABLE FOR ANY DEFECT, ERROR, INTERRUPTION, DELAY, OR
ATTENUATION OF SERVICES CAUSED BY OR RESULTING FROM AN ACT OR OMISSION OF
CUSTOMER.
(c)
FOR BREACH OF ANY PROVISION FOR WHICH AN EXPRESS REMEDY OR MEASURE OF DAMAGES
IS PROVIDED UNDER ANY TRANSACTION DOCUMENT, SUCH EXPRESS REMEDY OR MEASURE OF
DAMAGES SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF CUSTOMER. CUSTOMER’S
LIABILITY SHALL BE LIMITED AS SET FORTH IN
SUCH PROVISION AND ALL OTHER REMEDIES OR DAMAGES AT LAW OR IN EQUITY ARE
WAIVED. TO THE EXTENT ANY DAMAGES REQUIRED TO BE PAID UNDER ANY TRANSACTION
DOCUMENT ARE LIQUIDATED, CUSTOMER ACKNOWLEDGES THAT THE DAMAGES ARE DIFFICULT
OR IMPOSSIBLE TO DETERMINE, OR OBTAINING AN ADEQUATE REMEDY IS OTHERWISE
INCONVENIENT, AND THE DAMAGES CALCULATED HEREUNDER CONSTITUTE A REASONBALE
APPROXIMATION OF THE HARM OR LOSS. CUSTOMER CONFIRMS THAT THE EXPRESS REMEDIES
AND MEASURES OF DAMAGES PROVIDED IN THE TRANSACTION DOCUMENTS SATISFY THE
ESSENTIAL PURPOSES THEREOF.
(d)
SKYNET’S LIABILITY SHALL BE LIMITED TO THE LESSER OF (I) USD 100.00 PER AIRWAY
BILL AS PER THE STANDARD CONDITIONS OR CARRIAGE IN EXHIBIT A (ATTACHED HERETO
AND INCORPORATED HEREIN BY REFERENCE) (II) OR THE ACTUAL VALUE OF THE ITEM. IN
THE EVENT OF SKYNET LIABILITY PURSUANT TO THE TRANSACTION DOCUMENTS, SKYNET MAY
ELECT, AT ITS DISCRETION AND SOLE OPTION, TO PAY SUCH REQUIRED AMOUNTS OR PROVIDE
A CREDIT AGAINST PRODUCTS OR SERVICES.
(e)
FOR PURPOSES OF THIS SECTION, ALL AMOUNTS PAYABLE OR PAID TO THIRD PARTIES IN
CONNECTION WITH CLAIMS THAT ARE ELIGIBLE FOR INDEMNIFICATION PURSUANT TO THIS
AGREEMENT SHALL BE DEEMED DIRECT DAMAGES.
9.3. Force Majeure.
(a)
Neither Party shall be liable for any default or delay in the performance of
its obligations under the Transaction Documents if and to the extent such
default or delay is caused, directly or indirectly, by fire, explosion, cable
cuts, vandalism, sabotage, power outage, flood, lightning, earthquake, elements
of nature or “acts of God”, war, riots, any civil or military authority (by
national emergency or acts of third parties), civil disorders, rebellions,
revolutions, insurrections, or acts of terrorism, naturally occurring or
man-made obstructions to transmissions, provided the existence of such
obstructions is beyond the responsible Party’s control, lack of or delay in
transportation, government obstructions to transmissions, government codes,
ordinances, laws, rules, regulations or restrictions, provided that such
default or delay could not have been prevented by reasonable precautions by the
Party with the obligation to perform and cannot be reasonably circumvented by
the Party with the obligation to perform through the use of alternate sources,
workaround plans or other means (a “Force Majeure Event”).
(b)
In such event, the Party with the obligation to perform shall as soon as
practicable give written notice to the other Party specifying the nature and
anticipated duration of the Force Majeure Event and outline its recovery plan,
if any. The Party with the obligation to perform shall be excused from further
performance or observance of the obligation(s) so affected for as long as such
circumstances prevail and such Party continues to use commercially reasonable
efforts to recommence performance or observance whenever and to whatever extent
reasonably practicable without delay.
(c)
The other Party may terminate all or any portion of the applicable Transaction
Document if a Force Majeure Event continues for forty-five (45) days. In the
event of such a termination, the terminating Party shall be obligated to pay
for services properly performed up through the date of termination.
10. INDEMNIFICATION.
10.1. General. Customer shall, at its
expense, indemnify, defend and hold harmless SkyNet and its Affiliates, as well
as their officers, directors, employees, managers, contractors, agents,
successors, and assigns, from any and all Losses, arising from, relating to,
incurred in connection with, or based on allegations including but not limited
to: (i) the death or bodily injury of any person caused by the negligence,
improper, unlawful or willful misconduct of such Party; (ii) the damage, loss or
destruction of any real or tangible personal property caused by the negligence,
improper, unlawful or willful misconduct of such Party; (iii) any act or
omission of such Party in its capacity as an employer of a natural person; and
(iv) any breach of the representations and warranties made by such Party in any
Transaction Document.
10.2. Transmissions of Shipment Information
to Authorities. Customer, at its
expense, indemnify, defend and hold harmless SkyNet and its Affiliates, as well
as their officers, directors, employees, managers, contractors, agents,
successors, and assigns, from any and all Losses, fines, sanctions, penalties,
or assessments imposed by corresponding authorities arising from, relating to,
incurred in connection with, or based on allegations of, including but not
limited to, the failure to, or tardiness or inaccuracy of, any transmission of
shipment information to corresponding authorities.
10.3. Intellectual Property Rights.
(a)
Obligations. Each Party shall, at its expense, indemnify, defend and hold
harmless the other Party, and the other Party’s Affiliates, officers,
directors, employees, managers, contractors, agents, successors, and assigns,
from and against any Losses and threatened Losses arising from, in connection
with or based on any allegations arising under the Transaction Documents of
infringement or misappropriation of any Intellectual Property Rights of the
owning or controlling Party or any third party, except to the extent that any
such allegations arise from (i) modification of such products or services, or
any component thereof, by the indemnified Party that is not recommended or
otherwise approved by the indemnifying Party, or (ii) use of the products or
services by indemnified Party in combination with deliverables furnished by
third parties that is not recommended or otherwise approved by indemnifying
Party, to the extent that any such claim or allegation is directed to such
combination.
(b)
Exclusive Liability and Remedy. If any Service provided under any Transaction
Document has become (or in SkyNet's reasonable judgment is likely to become)
the subject of a third party infringement claim, SkyNet may, at its sole
discretion and without further liability, do any of the following, which,
together with the obligations set forth under Section 9.2(a) above, shall
constitute SkyNet’s sole obligation to Customer hereunder and Customer’s
exclusive remedy against SkyNet: (i) at SkyNet's cost, obtain for Customer the
right to continue use of the Service; (ii) at SkyNet's cost, replace the
Service with comparable or superior services or modify the Service to the least
extent possible so that it no longer is subject to the third party infringement
claim; or (iii) after giving Customer not less than thirty (30) days notice in
writing, terminate all or part of the relevant Exhibit, or component thereof.
10.4. Procedure. The Party to be
indemnified under Section 10.1 or 10.2 (“Indemnitee”) shall promptly notify the
indemnifying Party under Section 10.1 or 10.2 (“Indemnitor”) in writing of any
claim for indemnification. The Indemnitor shall have sole control of the
defense and all related settlement negotiations with respect to the claim. The
Indemnitee shall have the right, but not the obligation, to participate in the
defense of any such claim or action through counsel of its own choosing at its
own expense; provided, however, that if the Indemnitor fails to promptly assume
the defense of a claim, the Indemnitee may assume the defense at the
Indemnitor’s cost and expense. The Indemnitee shall cooperate fully and execute
all documents necessary for the defense of such claim. The Indemnitee shall
have the right to approve settlement of any claim, such approval not to be
unreasonably withheld or delayed, provided that the Indemnitee shall not be
required to approve any settlement that involves an admission of liability or
wrongful conduct on the part of the Indemnitee or restricts its ability to
conduct its business in any material respect. In the event the Parties agree to
settle a claim, neither Party shall publicize the settlement without first
obtaining the written permission of the other Party, which permission will not
be unreasonably withheld or delayed.
11. GENERAL.
11.1. Binding Nature and Assignment.
(a)
The Transaction Documents shall accrue to the benefit of and be binding upon
the Parties and any permitted purchaser or any successor entity into which
either Party has been merged or consolidated or to which either Party has sold
or transferred all or substantially all of its assets.
(b)
Except as otherwise expressly provided in a Transaction Document, neither Party
may, or shall have the power to, assign the Transaction Documents or delegate
such Party's obligations hereunder, in whole or in part, without the prior written
consent of the other, except that either Party may assign its rights and
obligations under the Transaction Documents without the approval of the other
Party to (i) an entity which acquires all or substantially all of the assets of
the assignor, (ii) to any Affiliate, in which event the assigning Party shall
remain liable as a guarantor of the assignee/Affiliate’s performance of such
Party’s obligations hereunder, or (iii) to a successor in a merger or
acquisition, provided that such an assignee has the financial, technical and
management capacity to perform all of the assignor’s obligations hereunder.
11.2. Notices. Any notices, requests,
demands, and determinations under this Agreement (other than routine
operational communications), shall be in writing and shall be deemed duly given
(a) when delivered by hand, (b) one (1) Business Day after being transmitted
via an express, overnight courier with a reliable system for tracking delivery,
delivery costs paid (c) when sent by confirmed facsimile with a copy delivered
by another means specified in this Section, or (d) on the day an authorized
employee of the receiving party accepts receipt in writing, when mailed by
United States mail, registered or certified mail, return receipt requested,
postage prepaid, to the address listed on the first page of the Master Services
Agreement. A Party may from time to time change its address or designee for
notice purposes by giving the other prior written notice of the new address or
designee and the date upon which it will become effective.
11.3. Counterparts. The Transaction
Documents may be executed in counterparts, all of which taken together shall
constitute one single agreement between the Parties.
11.4. Relationship of Parties. The Parties
are independent contractors, bound to each other only as provided for herein.
Neither Party has the authority to bind, act on behalf of or represent the
other. Nothing in the Transaction Documents creates a relationship of
partnership, employer and employee, principal and agent, master and servant, or
franchisor and franchisee. Neither Party shall act or fail to act in a way that
could reasonably cause others to believe that it has authority to act on behalf
of the other beyond the authority expressly granted herein.
11.5. Severability and Modification.
(a)
In the event that any provision of the Transaction Documents conflicts with the
law under which the Transaction Documents are to be construed or if any such
provision is held invalid by an arbitrator or a court with jurisdiction over
the Parties, such provision shall be deemed to be modified to reflect as nearly
as possible the original intentions of the Parties in accordance with
applicable law. The remainder of the Transaction Documents shall remain in full
force and effect.
(b)
If any state or federal body of competent jurisdiction determines that any
provision of the Transaction Documents violates any applicable rules, policies,
or regulations, both Parties shall make reasonable efforts to promptly bring
the Transaction Documents into compliance and shall endeavor in those efforts
to preserve for both Parties the economic benefits as reflected in the
Transaction Documents to the maximum extent possible.
11.6. Consents and Approval. Except where
expressly provided as being in the sole discretion of a Party, where agreement,
approval, acceptance, consent, or similar action by either Party is required
under the Transaction Documents, such action shall not be unreasonably delayed,
conditioned or withheld. An approval or consent given by a Party under the
Transaction Documents shall not relieve the other Party from responsibility for
complying with the requirements of the Transaction Documents, nor shall it be
construed as a waiver of any rights under the Transaction Documents, except as
and to the extent otherwise expressly provided in such approval or consent.
11.7. Waiver of Default. No waiver or
discharge hereof shall be valid unless in writing and signed by an authorized
representative of the Party against which such amendment, waiver, or discharge
is sought to be enforced. A delay or omission by either Party hereto to
exercise any right or power under the Transaction Documents shall not be
construed to be a waiver thereof. A waiver by either of the Parties of any of the
covenants to be performed by the other or any breach thereof shall not be
construed to be a waiver of any succeeding breach thereof or of any other
covenant.
11.8. Cumulative Remedies. Except as
otherwise expressly provided, all remedies provided for in the Transaction
Documents shall be cumulative and in addition to and not in lieu of any other
remedies available to either Party at law, in equity or otherwise.
11.9. Survival. Any provision of the
Transaction Documents which contemplates performance or observance subsequent
to any termination or expiration of the Transaction Documents (in whole or in
part) shall survive any termination or expiration of the Transaction Documents
(in whole or in part, as applicable) and continue in full force and effect.
11.10. Public Disclosures. Any public use
of a Party’s name, trademark, service mark or trade dress, as well as all media
releases, public announcements, and public disclosures relating to this
Agreement or the subject matter of this Agreement, including promotional or
marketing material, but not including announcements intended solely for
internal distribution or disclosures to the extent required to meet legal or
regulatory requirements beyond the reasonable control of the disclosing Party,
shall be coordinated with and shall be subject to the prior written approval by
each Party prior to release.
11.11. Third Party Beneficiaries. Except as
otherwise provided in the Transaction Documents, the Transaction Documents
shall not be deemed to create any rights in third parties, suppliers, or other
customers of a Party, or to create any obligations of a Party to any such third
parties, or to give any right to either Party to enforce this Agreement on
behalf of a third party.
11.12. Governing Law and Venue. The Transaction
Documents and performance under them shall be governed by and construed in
accordance with the laws of the State of Florida,
without regard to its choice of law principles or the Convention on Contracts
for the International Sale of Goods. The exclusive venue for any legal
proceeding arising from or related to the Transaction Documents is the U.S.
District Court for the Southern District of Florida or the Florida State
courts. Each party irrevocably waives the defense of an inconvenient forum with
respect to any such action or proceeding, and agrees that service of process in
any such action or proceeding may be made upon such Party by mailing a copy
thereof to such Party at its address set forth herein as well as by any other
lawful method.
11.13.
Amendment. The Transaction Documents shall not be modified, amended or in any
way altered except by an instrument in writing signed by both Parties.
11.14. Assignment.
Customer shall not, directly or indirectly, in whole or in part, by
operation of law or otherwise, assign or transfer this Agreement or delegate
any of its obligations under this Agreement without SkyNet’s written
consent. Any attempted assignment,
transfer or delegation without such prior written consent will be void and
unenforceable. Notwithstanding the
foregoing, SkyNet, or its permitted successors, assignees or transferees, may
assign or transfer this agreement or delegate any rights or obligations
hereunder without consent to any entity controlled by, or under common control
with SkyNet or its permitted successors, assignees or transferees; and either
Party, or their permitted successors, assignees or transferees, may assign or
transfer this Agreement or delegate any rights or obligations hereunder without
consent in connection with a merger, reorganization, transfer, sale of
substantially all of the assets or product lines, or change of control or
ownership of the Party, or its permitted successor, assignees or
transferees. Without limiting the
foregoing, this Agreement will be binding upon and inure to the benefit of the
parties and their permitted successors and assigns.
11.15. Incorporation by Reference and Order
of Precedence.
(a) All Exhibits are
incorporated by reference into this Agreement. Any amendments to this Agreement
(including with respect to exhibits and schedules) that are agreed upon by the
Parties subsequent to the Effective Date, shall likewise be incorporated by
reference into this Agreement.
(b) Any conflict among or
between the documents making up the Transaction Documents will be resolved in
accordance with the following order of precedence (in descending order of
precedence): (i) the Master Agreement, (ii) this Agreement, and (iii) the
Exhibits.
11.16
Section Headings. The section headings
contained in this Agreement are for convenience only and are without
substantive meaning or content and are not a part of the Agreement between the
parties hereto.
11.17. Export Control. The export and/or
import of certain products, including items to be resold under any attached
exhibits and/or Confidential Information may be subject to domestic and/or
foreign government export and/or import laws, rules, policies, procedures,
restrictions and regulations. The Parties represent and warrant that they will
comply with all applicable governmental laws, statutes, ordinances,
administrative orders, procedures, policies, rules, regulations and
restrictions including, without limitation, those related to the export and/or
import of encryption items and technical materials. Each Party shall provide
the other Party with prompt written notice of any export or import restrictions
relating to the products and/or Confidential Information.
11.18. Supplemental Services. Subject to
the terms and conditions set forth in the Agreement, SkyNet may, from time to
time, provide Customer with certain limited services and equipment needed and
requested by Customer on a “one-off” or emergency basis (“Supplemental
Services”) where such services are not included within the scope of the Services
purchased by Customer. Customer will be charged for all Supplemental Services
provided Customer. SkyNet has no obligation to determine the need for or
provide Supplemental Services. All Supplemental Services are provided on an “as
is” basis and exclude warranties of any kind, whether express or implied.
EXHIBIT A
STANDARD CONDITIONS OF CARRIAGE
By the Conditions set out below Sky
Net and its servants and agents are not to be liable at all for certain losses
and damage and if they are to be liable the amount of liability is in all
circumstances limited to the amount stated herein. Shippers are therefore advised to seek their
own insurance coverage in any areas in which liability and fault are not clearly
accepted by Sky Net.
1-
Any business undertaken by Sky Net is carried out subject to
the conditions hereinafter set out each of which shall be deemed to be
incorporated in and to be a condition of any agreement whether written, oral or
implied between Sky Net and Shipper. Sky
Net shall not be bound by any agreement purporting to vary these conditions
unless such agreement shall be in writing, and signed on behalf of Sky Net by
competent officer thereof. In the
absence of any such written agreement to the contrary these conditions shall
constitute the entire agreement between Sky Net and shipper.
2-
Sky Net is not a common carrier and will only carry
documents or goods subject to these
conditions which can only be altered in accordance with clause 1 above. Sky Net reserves the right to refuse the
carriage or transportation of any documents or goods for any person firm or
company and the carriage or transportation of any class documents or goods at
its absolute discretion.
3-
Sky Net undertakes subject to payment in accordance with
rules notified to the shipper from time to time, to carry the shipper documents
or goods between destinations agreed between Sky Net and the shipper. Sky Net reserves the right to carry the
shippers documents or goods by any route and procedure and by successive carriers
and according to its handling storage and transportation methods.
4-
Sky Net will notify Shipper form time to time of any
materials which are not accepted by Sky Net for carriage (and in this regard
see clause 12) Sky Net reserves the
right to inspect all documents or goods consigned by Shipper to ensure that all
documents or goods are capable of carriage to the countries of destination
within the standard operating procedures, customs, declaration and handling
methods of Sky Net. In making this
reservation Sky Net does not warrant that any particular item to be carried is
capable of carriage and delivery without infringing the law of any country or
state from, to, or through which the item may be carried.
5-
Any rates quoted by SkyNet for carriage are inclusive of
local airport taxes but exclusive of any value added tax, duties, levies,
imposts, deposits or outlays incurred in respect of carriage of the Shipper’s
documents of goods. Shipper shall always
be primarily responsible for all charges, including customs duties, penalties,
fines, taxes and our attorney’s fees and legal cost related to this
shipment. Shipper will also be liable
for any charges incurred by SkyNet in returning Shipper’s shipment to SkyNet’s
warehouse: shipping it back to shipper or storing it in SkyNet’s
warehouse. Should the shipper fail to
check the “Free Domicile” box on the face of this sky bill, the
recipient/consignee indicated on the face of this Sky Bill shall be responsible
for all duties customs assessments, governmental penalties and fines, taxes,
and our lawyers fee and legal cost related to this shipment, however, should
the Recipient/Consignee default in its payment of any of these charges. Shipper shall be liable for such payment,
SkyNet will no be liable for any penalties imposed or loss or damage incurred
due to the shipper’s documents or goods being impounded by customs or similar
authorities and the customer hereby indemnifies and holds harmless SkyNet
against any such penalty or loss.
6-
The packaging of the shipper’s document or goods for
transportation is the shipper’s responsibility including the placing of the
documents or goods in any container, which may be supplied to the shipper by
SkyNet. SkyNet accepts no responsibility for loss of damage to documents of goods
caused by inadequate or inappropriate packaging. It sis the sole responsibility of the shipper
to address adequately each consignment of documents or goods to enable
effective deliver to be made. SkyNet
shall not be liable for delay in forwarding or delivery resulting from the
shipper’s failure to comply with its obligations on this respect.
7-
The shipper is liable for all losses, damages and expenses
arising as a result of its failure to comply with its obligations under this
agreement or as a result of its negligence.
8-
SkyNet will only carry documents or goods which are the
property of the shipper and the shipper warrants that it is authorized to
accept and accepting these conditions not only on behalf of itself but also as
agent for and on behalf of all other persons who are or may hereafter become
interested in the documents of goods.
The shipper hereby undertakes to indemnity SkyNet against any damage
costs and expenses resulting from any breach of this warranty.
9-
SkyNet is responsible for the shipper’s documents or goods
which are within its custody or control and shall be liable subject to clause
11, hereof for loss sustained by the shipper due to damage to or loss of the
documents or goods which is in Sky net’s custody provide that such loss or damage
was due to the negligence of SkyNet its servants of agents. SkyNet shall not be liable in respect to the
documents or goods carried by it and particular shall not be able for
consequential loss however it shall arise.
The parties agree that consequential loss shall be deemed to include
without restriction commercial, financial or other direct loss including loss
of interest and utility. SkyNet shall
not be liable for any loss or damage incurred by the customer due to any delays
in the carriage of delivery of documents or goods, which are beyond the control
of SkyNet. Notwithstanding anything to
the contrary stated herein, SkyNet shall maintain any unclaimed shipments in
its warehouse for a period not to exceed sixty (60) days from the date such
shipment was to be accepted by Recipient/Consignee. If after such period has expired, Shipper or
Recipient/Consignee has not taken possession of the shipment, SkyNet may
dispose of such shipment and shall not be liable to Shipper or any loss or
damages thereto.
10-
Unless Shipper elects to purchase supplemental insurance as
indicated on the face hereof, the liability of SkyNet under these conditions
shall be limited to the payment by SkyNet by way of damages or a sum not
exceeding US $100 or its equivalent per consignment. For the purpose of establishing the amount of
SkyNet’s liability under this clause the value of a document or the goods shall
be ascertained by reference to their replacement of reconstitution value at the
time and place of shipment without reference to their commercial utility to the
shipper or other third party and other items of consequential loss.
11-
Any claim brought by a shipper against SkyNet hereunder in
respect of duties and liabilities must be notified by the Shipper to an office
of SkyNet in writing with 28 days of the day when the documents or goods should
have reached their destination.
12-
SkyNet will not carry (in addition to those items mentioned
in clause 2 hereof) dangerous, hazardous, combustible or explosive materials,
gold and silver bullion, coin dust cyanides, precipitates, or any form of un-coined
gold of silver bullion, platinum and other precious metals, precious and semi
precious stones including commercial carbons or industrial diamonds, currency
(paper or coin) of any nationally, negotiable securities, stock bonds,
certificates, un-cancelled postage or revenue stamps, was savings or thrift
stamps, blank or endorsed bank cashier’s checks, money orders or travelers
checks, letters, antiques, pictures, livestock or plants and in the event that
any shipper should consign such items with SkyNet, the customer shall indemnity
SkyNet for all claims, damage and expenses arising in connection therewith and
SkyNet shall have the right to deal with such items as it shall see fit including
the right to abandon carriage of the same immediately upon SkyNet having
knowledge that such item infringes these conditions. The right of inspection referred to in clause
4 shall also apply for the purpose of this clause.
13-
SkyNet is not undertaking air transport within the Warsaw
Convention 1929 and subsequent air carriage, treaties and legislation SkyNet
acts as agents for its shippers when consigning documents or goods with a
particular airline for onward carriage, and without prejudice to its general right
of subrogation hereunder SkyNet shall have the right to recover compensation
from any airline for loss, damage or expense incurred by any shipper on behalf
of that shipper.
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